(FIXED) Chromebook is not authorized to use this device

Facing authorization errors on Chromebook is common issue users face while using Chrome OS. You do not need to worry as the solution to this problem is as easy as pie.

However, if you are a student and want to bypass authorization, then I’m leaving here some information for you. But, I don’t recommend it and it should be clear that you are following the method at your own risk.

However, this guide is for people who own a Chromebook and facing a general error saying: chrome is not authorized to use this device. The methods below will help them get rid of it.

Let me share some hacks and guidelines to you to resolve this error. But before that, let’s have a quick overview of why this error occurs.

why Chromebook is not authorized to use this device?

The error occurs for some reasons.

  • Either you are trying to sign in with an unauthorized email.
  • Or it could be because the Chromebook is programmed not to log in to the user’s account. Chromebooks provided by a school or college fall into this category.
  • Or it could just be a simple problem that can be fixed.

What to know?

For students, to bypass authorize error on Chromebook. The following method will work.

Press and hold alt+shift+control all at once, this should help you restart the computer if not then follow the steps given below

1. Make sure your Chromebook is off.
2. Unscrew your Chromebook back exterior to remove its battery and the motherboard.
4. Open your Chromebook and press the power button for 30 seconds. This should bypass the admin block.
5. Place the battery back in and connect the power cords. Put the back cover on.
6. Turn your Chromebook on and press Esc + refresh + power It may take 9-15 minutes to boot based on your device.

This will alert the admin that you have disconnected and if you are using a school Chromebook the device might show up as lost or disconnected.

If this happens they may charge you for the Chromebook. If they notice and come for you just don’t lie. That will get you in more trouble. Also, don’t tell them about me.


A Chromebook is a laptop or tablet-like device with Chrome OS installed.

As we know, we need to sign in to a google account to use the Chrome book. When you are already logged in to another account and now trying to access it with another account, the authorization error occurs. 

To get rid of this problem, the following are some ways you can try.

  • Rebooting the Chromebook
  • Refreshing the Chromebook hardware
  • Powerwash the Chromebook
image 108 - (FIXED) Chromebook is not authorized to use this device

Let’s find some easy ways to get out of this situation quickly.

3 fixes: Chromebook Is Not Authorized To Use This Device

There are several ways to resolve the ‘Chromebook not authorized to use this device’ error. 

Some are stated as follows.

1. Rebooting the Chromebook

To get rid of the authorization error on your Chromebook, you can try a quick device reboot. 

  • Click the ‘power off’ option to shut down your Chromebook. 
  • Close your Chromebook for a while, and then open it again.
  • Restart your device.
  • The authorization error is mostly resolved after rebooting your device.
  • You can use any of the two options given below to shut down the Chromebook.
  • Press Ctrl + Shift. Hold them together and press the Q key two times.
image 31 - (FIXED) Chromebook is not authorized to use this device
  • Press the power button on your Chromebook keyboard and hold it for some seconds. A screen appears with some options.
image 32 - (FIXED) Chromebook is not authorized to use this device

2. Refreshing the Chromebook hardware

To fix the authorization issue, you can refresh your Chromebook hardware using the following way.

  • Power off your Chromebook.
  • Wait for a while. Then press the refresh and power keys together and hold them for some minutes.
image 33 - (FIXED) Chromebook is not authorized to use this device
  • Release the keys when the Chromebook starts.
  • Now try to log in again. 
  • The authorization error will be resolved mostly using this way.

3. Powerwash the Chromebook

If rebooting or refreshing the hardware does not work out, you can powerwash your Chromebook to get out of this trouble. There are two ways to powerwash your Chromebook.

Method 1

When you see the authorization error message on your screen, use the following steps.

  • Press Ctrl + Shift + Alt + r keys together and hold for a while.
image 34 - (FIXED) Chromebook is not authorized to use this device
  • A screen appears with the ‘Powerwash’ option in the bottom right corner of the screen. Click on ‘Powerwash’.
image 109 - (FIXED) Chromebook is not authorized to use this device
  • Click ‘Continue’ to start the powerwash processing.
image 110 - (FIXED) Chromebook is not authorized to use this device
  • A screen appears, showing that the powerwash is in process.
image 111 - (FIXED) Chromebook is not authorized to use this device
  • After the powerwash, your Chromebook will launch again. Click ‘Get started.
image 112 - (FIXED) Chromebook is not authorized to use this device
  • Select your Wi-Fi network and connect to it.
image 113 - (FIXED) Chromebook is not authorized to use this device
  • Click ‘Accept and Continue’ to proceed with the Google policy.
image 114 - (FIXED) Chromebook is not authorized to use this device
  • Enterprise enrollment will start.
image 115 - (FIXED) Chromebook is not authorized to use this device
  • Click ‘Close’ when the enterprise enrollment is done.
image 116 - (FIXED) Chromebook is not authorized to use this device
  • Now, try signing in to your Chromebook. 
  • The authorization error will be resolved successfully.

Method 2

Another way to powerwash your Chromebook is as follows.

  • Click the time on your screen. Select the Settings icon.
image 117 - (FIXED) Chromebook is not authorized to use this device

In the Chrome setting, Click Advanced > Reset Setting.

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  • The ‘Powerwash’ option will appear. Click on ‘Reset’.
image 118 - (FIXED) Chromebook is not authorized to use this device
  • Now, select the ‘Restart’ option in the pop-up. 
  • After restarting, you have a screen showing ‘Reset this Chromebook’. Select the ‘Powerwash’ option and then click ‘Continue’.
image 119 - (FIXED) Chromebook is not authorized to use this device
image 120 - (FIXED) Chromebook is not authorized to use this device
  • A screen appears, showing that the powerwash is in process.
image 121 - (FIXED) Chromebook is not authorized to use this device
  • After the powerwash, your Chromebook will launch again. Click ‘Get started.
image 122 - (FIXED) Chromebook is not authorized to use this device
  • Select your Wi-Fi network and connect to it.
image 123 - (FIXED) Chromebook is not authorized to use this device
  • Click ‘Accept and Continue’ to proceed with the Google policy.
- (FIXED) Chromebook is not authorized to use this device
  • Enterprise enrollment will start.
image 124 - (FIXED) Chromebook is not authorized to use this device
  • Click ‘Close’ when the enterprise enrollment is done.
image 125 - (FIXED) Chromebook is not authorized to use this device
  • Now, you can sign in to your Chromebook again. 
  • The device authorization issue will be sorted out this way easily.

Conclusion

You don’t need to scratch your head now when you see the device authorization error on your Chromebook.

Just try out a reboot, refresh the Chromebook hardware, or power wash the Chromebook, and you will be done with solving the problem.

Feel free to share which way worked out for you in the comments sections. Don’t forget to give your critical reviews on the article! 

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